Surgery in Medellín when you live abroad
What the plan includes and what it does not, who operates on you and how to check it, how long to stay and what happens once you fly home. Read this before you buy a ticket. More than 10 years and more than 20,000 patients supported in Medellín.
Free photo quote on WhatsAppWhat is included and what is not
“All-inclusive” means everything that happens from the moment you land in Medellín until you are back at the airport. Each case is quoted individually, and the exact list comes in your quote.
Included
- 01
Ground transport
We pick you up at the airport and take you back. Also to every appointment: lab tests, consultation, anesthesiology, surgery day and check-ups.
- 02
Your surgery
With the plastic surgeon you choose, in a clinic licensed for surgery and with an anesthesiologist in the room.
- 03
Recovery house
Lodging with 24-hour nursing and full meals during your stay.
- 04
Post-op essentials
Compression garment, toiletry kit, your first prescription and the massages your surgeon indicates.
Not included, or to confirm
- 01
Your flights
You buy your own ticket. Do not buy it until you have your written quote and confirmed dates.
- 02
What to get in writing
How many nights your plan covers, what happens if the surgeon asks you to stay longer, and what the plan covers for a companion. Ask before you book.
“Expensive doesn't mean quality. But cheap does mean something was taken out.”
When surgery is too cheap, something is missing: the licensed operating room, the anesthesiologist or the certified surgeon. The question isn't why it costs what it costs, but what the cheaper one left out.
Get my quoteFive steps before the ticket
The order matters: the ticket comes last.
- 01
Message us and send your photos
On WhatsApp, at +57 314 893 1353. Your photos and your health history are used to prepare your quote, free of charge.
- 02
As your case moves forward, you meet your surgeon
We send you their profile on WhatsApp, with their full name, and show you how to check it yourself.
- 03
Tell us your full health history
Conditions, medications, previous surgeries, whether you smoke. The final go-ahead is given by the surgeon and the anesthesiologist in Medellín, after your lab tests and in-person consultation. Telling us everything early makes it less likely that you fly in only to hear “not yet”.
- 04
Ask how long you need to stay
It depends on the procedure and your surgeon decides it, not the airline's fare. Get the number of days in writing and buy a ticket you can change.
- 05
Only then, the ticket
With a written quote, dates and length of stay all clear.
Don't take our word: check it
Before having surgery with anyone in Colombia, run these two searches. They take five minutes.
- 01
The surgeon, on RETHUS
Google “RETHUS consulta ciudadana” and enter the surgeon’s ID number: it shows whether they are registered and under what profession. If you don't see a specialty, don't assume: ask for their plastic surgery diploma. Considering us? Ask us on WhatsApp for the portfolio and check it yourself.
- 02
The clinic, on REPS
Google “REPS prestadores” and check that the clinic is licensed to perform surgery, not just for outpatient visits.
- 03
Ask what is included
A licensed operating room, an anesthesiologist in the room and nursing during recovery. If a quote is very cheap, ask what was left out.
The house where you recover
Real photos of the house: bedrooms with bed and recliner, lounge, dining room and pool.
If you travel alone
We go with you to the appointments in your plan, and the house has 24-hour nursing.
One WhatsApp number only
+57 314 893 1353. +57 is Colombia's country code. If someone writes to you on behalf of ACM from a different number, check with us here before sending photos or money.
Before you fly home
Ask for these in writing: your surgery summary, your care instructions, who to message with questions, which warning signs to watch for and what to do if they appear once you are home.
What people ask us most
Are flights included?
No. The plan covers what happens in Medellín: ground transport, surgery, recovery house, nursing and meals. You buy your own ticket, ideally once you have your written quote and confirmed dates.
How long do I need to stay in Medellín?
It depends on the procedure, and your surgeon decides it. We do not give one general number because it is not the same for everyone. Get it in writing before you buy your ticket.
Can I know who will operate on me before I travel?
Yes. As your case moves forward, we send you your surgeon's profile on WhatsApp, with their full name, and show you how to check it on RETHUS, Colombia's public registry of health professionals.
What if I am told at the consultation that I cannot have surgery?
It can happen: the final decision belongs to the surgeon and the anesthesiologist, with your lab results in hand. That is why we ask for your full health history before you buy a ticket.
Can I message you from a US number?
Yes. WhatsApp works from any country, and we use one number only: +57 314 893 1353.
What happens once I am back home?
Before you fly back, ask in writing for your surgery summary, your care instructions, who to message with questions and what to do if a warning sign appears once you are home.